Shipping
Shipping Policy
Shipping Locations
Our store ships Australia-wide and internationally to select countries. We strive to ensure that your shopping experience with us is as smooth and efficient as possible.
Australian Shipping
- Free Standard Shipping: We are pleased to offer free standard shipping on all orders within Australia.
- Express Shipping: $8.95
- Dispatch Times: Orders will be processed and dispatched within 2 business days after the order is placed.
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Delivery Times: Once dispatched, please allow:
- 3-7 business days for standard delivery to major cities and surrounding suburbs.
- 7-10 business days for standard delivery to rural and remote areas.
International Shipping
- Standard International Shipping: We offer international shipping to select countries. Shipping fees will be calculated at checkout based on your location.
- Dispatch Times: International orders are processed within 2 business days of order placement.
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Delivery Times: International delivery times can vary depending on the destination. Typically, shipping can take between 7-21 business days depending on the country and shipping carrier.
Please note that some countries may require additional customs processing, which could result in longer delivery times.
Additional Information
- Order Processing: Orders are processed Monday through Friday, excluding public holidays.
- Tracking: Once your order has been dispatched, you will receive a shipping confirmation email with tracking details to follow the progress of your delivery.
- Customs & Duties (International Orders): International customers are responsible for any customs, duties, or taxes required by their country. Please be aware of your local import duties prior to placing an order.
If you have any questions or need assistance with your order, please feel free to contact our customer support team on info@culthaircare.com.au