Terms and Conditions

Terms and Conditions

1. Introduction

Welcome to the Cult Haircare website. By using this website, you agree to comply with and be bound by the following terms and conditions. If you do not agree with any part of these terms, please do not use our website.

2. General Website Use

All content provided on this website is for informational purposes only. We make no representations regarding the accuracy or completeness of any information on this site or found by following any link on this site.

3. Intellectual Property

All content, images, logos, and designs are the property of Cult Haircare and are protected by Australian copyright laws. You may not reproduce, distribute, or otherwise use any of the materials without prior written permission.

4. Orders and Payments

By placing an order with us, you agree to provide current, complete, and accurate purchase and account information. All prices are in AUD and include GST. We reserve the right to change prices at any time without notice.

5. Shipping and Delivery

Orders are dispatched within 2 business days of payment confirmation. We offer free shipping Australia-wide, with delivery times varying depending on your location. For international shipping, additional fees may apply. Please refer to our Shipping Policy for more details.

6. Returns and Refunds

We do not offer refunds for change of mind. Refunds or exchanges are only available for faulty products or damaged packaging. Please refer to our Returns Policy for more details.

7. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages that may arise from the use of our website or the purchase of our products. This includes but is not limited to any loss of profits, data, or goodwill.

8. Online Competitions and Promotions

From time to time, we may run competitions or promotions through our website or social media platforms. By participating in these competitions, you agree to comply with the following terms:

  • Competitions are open to Australian residents aged 18 years or older unless otherwise stated.
  • Winners are selected at random unless the competition requires a specific skill (e.g., answering a question).
  • Winners will be notified via email or social media, depending on the competition platform.
  • Prizes cannot be exchanged for cash or other alternatives.
  • We reserve the right to cancel or amend any competition at any time without prior notice.

9. Privacy Policy

We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for information on how we collect, use, and store your personal data.

10. Governing Law

These Terms and Conditions are governed by the laws of Australia. Any disputes arising from the use of this website will be subject to the exclusive jurisdiction of the Australian courts.

11. Changes to Terms and Conditions

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on the website. Your continued use of the website will signify your acceptance of the new terms.

If you have any questions about these Terms and Conditions, please contact us at info@culthaircare.com.au

Cookie Policy

Our website uses cookies and similar tracking technologies to enhance your browsing experience, provide personalised services, and analyse website traffic.

What Are Cookies?

Cookies are small data files placed on your device when you visit our website. They allow us to remember your preferences and actions over time, so you don’t have to keep re-entering them each time you return to the site.

Types of Cookies We Use

  • Essential Cookies: These cookies are necessary for the functionality of the website. They allow you to navigate the site, use its features (like shopping carts), and access secure areas.
  • Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting anonymous information about traffic patterns, user behaviour, and any errors that may occur. This helps us improve the performance of our website.
  • Functional Cookies: These cookies allow the website to remember your choices, such as language preferences, and provide enhanced features for a more personalised experience.
  • Advertising and Targeting Cookies: These cookies are used to deliver advertisements that are relevant to you and your interests. They also limit the number of times you see an ad and help measure the effectiveness of advertising campaigns.

Third-Party Cookies

We may use third-party service providers, such as Google Analytics, to assist us in analysing how our website is used and in providing relevant advertising. These providers may set their own cookies or use other tracking technologies.

Managing Cookies

You can manage or disable cookies through your browser settings at any time. However, please note that disabling cookies may affect the functionality of certain parts of our website. You can usually find cookie settings in the “preferences” or “settings” menu of your browser.

For more detailed information about managing cookies, visit www.allaboutcookies.org.